FAQs

Welcome to the Startify Fashion FAQs page! Here you'll find answers to common questions about our products, services, and policies. If you have any additional questions, feel free to contact us.

1. What types of products does Startify Fashion offer?

We offer a wide range of clothing and accessories for men, women, and kids. Our collections include T-shirts, sweatwear, swimwear, long sleeves, tank tops, sportswear, and hoodies for men and women. For kids, we offer T-shirts, sweatshirts, long sleeves, sportswear, baby clothing, and bottoms. Additionally, we provide stylish and protective phone cases.

2. How can I place an order?

To place an order, simply browse our collections, select the items you like, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.

4. How long does it take to process and ship my order?

Orders are typically processed within 1-3 business days. Shipping times vary based on the selected shipping method and destination. Standard shipping usually takes 5-7 business days, while expedited options are faster.

5. Can I track my order?

Yes! Once your order is shipped, you will receive a shipment confirmation email with a tracking number. You can use this number to track your order on the carrier's website.

6. Do you ship internationally?

Currently, we do not ship internationally. We ship to addresses within UK & Canada only. Please check back for updates on international shipping in the future.

7. What is your return policy?

Since each product is custom-made to order, we cannot accommodate returns or exchanges if the incorrect size, color, or a change of mind occurs. However, if there is a defect or manufacturing error, we will provide a free reprint or refund. Please contact us within 30 days of receiving the product and include a clear photo of the issue using the “Submit issue” form.

8. How do I care for my clothing items?

To keep your clothing looking its best, follow the care instructions on the label. Generally, machine wash cold with like colors, tumble dry low, and avoid using bleach or ironing directly on prints.

9. Can I customize my clothing or phone case?

Yes, we offer customizable options for many of our products. You can personalize your items with your name, initials, or unique designs to make them truly one of a kind.

10. How can I contact customer support?

If you have any questions or need assistance, you can contact our customer support team at support@startifyfashion.com,We are here to help!

11. Do you offer any discounts or promotions?

We regularly offer special discounts and promotions. Follow us on social media and subscribe to our newsletter to stay updated on the latest offers and exclusive deals.

12. How do I stay updated on new products and collections?

Join our Startify Fashion community on social media and subscribe to our newsletter for the latest updates, new product launches, and style inspiration.

Thank you for choosing Startify Fashion. We are dedicated to providing you with the best shopping experience. If you have any further questions, please feel free to reach out to us!